Shipping Policy

Last Updated: July 11, 2026

At Feng Deco, we are committed to providing a smooth and reliable delivery experience for our customers. This Shipping Policy explains our shipping charges, processing times, delivery estimates, and other important shipping information.

Shipping Cost

We offer the following shipping options:

  • Orders below $200 will have a shipping charge of $15.
  • Orders of $200 or more qualify for free delivery.

Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. Processing takes place from Monday to Friday, excluding weekends and applicable holidays.

Cut-Off Time

Our daily order processing cut-off time is 3:00 PM (GMT-5). Orders placed after the cut-off time may be processed on the next business day.

Transit Time

After processing, orders typically require approximately 5–7 business days for delivery.

Total Estimated Delivery Time

The estimated total delivery timeframe is:

Processing Time (1–2 Business Days) + Transit Time (5–7 Business Days) = Approximately 6–9 Business Days

Shipping Carriers

We may use reliable shipping carriers to deliver your order, including:

  • USPS
  • UPS
  • FedEx
  • DHL

Order Tracking

Once your order has been shipped, tracking information will be provided so you can monitor your delivery progress.

You can also track your order through our Track Your Order page.

Delayed Shipments

While we work to ensure timely delivery, delays may occasionally occur due to circumstances outside our control, including carrier delays, weather conditions, holidays, or other transportation-related issues.

If your order is delayed beyond the expected delivery timeframe, please contact our customer support team. We will assist you with checking the shipment status and providing available updates.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. If an order cannot be delivered due to incorrect or incomplete information provided by the customer, additional shipping arrangements may be required.

Contact Information

Business Name: Feng Deco

Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (GMT-5),

 Monday to Friday

Business Number: +1 (737) 123-1234

Business Email: support@fengdeco.com

Business Address: 12018 Wycliff Ln, Austin Texas 78727, United States